Thursday, November 11, 2010

Customer Complaints: Top 10 Worst Airlines

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1. Delta Airlines
1.96 complaints per 100,000 passengers
2. United Airlines
1.34 complaints per 100,000 passengers
3. US Airways
1.31 complaints per 100,000 passengers
4. Northwest Airlines
1.21 complaints per 100,000 passengers
5. American Airlines
1.07 complaints per 100,000 passengers
6. Comair
1.03 complaints per 100,000 passengers
7. Continental Airlines
1.00 complaints per 100,000 passengers
8. AirTran
0.97 complaints per 100,000 passengers
9. Frontier Airlines
0.92 complaints per 100,000 passengers
10. JetBlue Airways
0.85 complaints per 100,000 passengers
Read More at Yahoo Travel
Keep in mind that these figures include only passengers who filed formal complaints.

How many others have suffered in silence?

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